Category Archives: Building Health Partnerships

Testing and promoting a shared information directory

screen garb of the home page of the Community Information DirectoryThanks to the hard work of colleagues in Dudley Libraries service and adult social care a new, enhanced version of the Dudley Community Information Directory went live a week ago.

There are new sections, with all the sections easily identified by large colourful icon menu buttons. Sections include care and support, transport, learning, money, and sport and leisure. Each section has a helpful overview and clearly signposted sub-sections. It looks like a really good resource, now with an embedded NHS choices box up front on the home page, making searching for GP, dentist and pharmacies really easy. 

Through Building Health Partnerships we are seeking to develop an evidence base which can inform promotion and wide use of the Community Information Directory. We are asking people with different interests and roles to give feedback on using it, and we have developed a few questions to guide conversations. If you’d like to give us your feedback, please visit the directory and have a look around, try searching for something you’re interested in. You can then give us feedback by leaving a reply on this blog post, or completing a short online survey. Or if you prefer to jot things down, you can download and print off a copy of the survey – please return it to Dale Pickin, Dudley CVS, 7 Albion Street, Brierley Hill, DY5 3EE.

Who we will be asking to give feedback

  • Helen and Rob from Dudley CCG) will be asking Patient Participation Group members for feedback. Dudley CCG will also ask a group of GPs to look at and comment on the Community Information Directory and ways that it might be utilised in GP practices.
  • Andy Gray will be asking Dudley CVS staff to use the survey with groups and local residents, and inviting Dudley CVS Board members to give feedback. Dudley CVS have also emailed their members inviting them to complete the online survey.
  • We’re running a session on the Community Information Directory at Dudley Carers Forum in February.
  • The Healthwatch Dudley Team will be asking their board members and volunteers for feedback.
  • Jody Pritchard from the Office of Public Health will ask some Health Trainers to give feedback  and colleagues in adult social care will be asked to gather feedback from people they support.

When we’ve analysed the feedback we’ll share it on this blog.


Understanding the social value and impact of our work

In the video clip below Mark Ellerby talks about the PSIAMS tool and process developed and used by Summit House Support, and how it is being shared through Building Health Partnerships.

Tom Hayden, a Key Worker at Summit House describes in the video clip below what using the tool means in practice for him.

Update on activity in all learning sites

photo of sprouting seedlings

image from Wikimedia Commons

The national Building Health Partnerships programme team have produced a couple of updates to give a flavour of progress with the programme. The following is from an email they circulated to us.

Emerging actions from learning sites

The Emerging actions report provides a snapshot of some of the action planned across the 12 learning sites. It is not intended to give a comprehensive overview of all the exciting work you’ve got planned, but a flavour of the work across the programme. As it is a snapshot do be aware that action may now have moved on or changed focus slightly.

Expert Seminars

An update on the Expert Led Seminars which have taken place or are planned to take place. In future bulletins the programme team will share some of the learning, resources and presentations from these sessions so far.

Croydon commissions for social value

Croyden social value for commissioners

This 60 page publication, Inspiring and Creating Social Value in Croydon: A Social Value Toolkit for Commissioners is packed with case studies from across the UK and challenges commissioners to consider and embed social value at each stage of a commissioning process.

It provides step by step advice in considerable detail, which looks transferable to other organisations.

Thanks to Building Health Partnerships for tweeting the link. If you have a look at the document, leave us a comment below letting us know what you think of it. What interests you? What’s useful? What could we learn from this in Dudley?

Diagnostic session

Photo of horses in car parkDudley’s diagnostic session took place on 18 March 2013, with 22 people taking part.

A surprise as we arrived at the venue, INSIGHT House, was that 3 horses had decided the car park was a great place to be, and the police had cordoned off the entrance!

This didn’t stop us though. We soon got started and found out that the objectives of the morning were to: 

  • Understand the programme, the context and the logistics
  • Get to know each other
  • Establish a baseline for evaluating Building Health Partnerships in Dudley
  • Share perspectives on national and local context of commissioning of health and care services
  • Jointly identify problems and begin to explore 

We began with discussions in small groups identifying the experience and skills we each bought to the programme, and what would be needed to keep us hooked in. An overview of responses is provided in the notes from the session available to download.

Photo of picture postcards spread out on a tableNext we considered ‘what does good partnership look like?’ Everyone was invited to look at an array of picture postcards and individually select one which illustrated what partnership working well in Dudley looks like, and another which illustrated partnership working at its worst. This was a really useful activity as it enabled people to hear each other’s perspectives as they explained their choices of postcards. It also surfaced common aspirations and concerns between people from different organisations incompletely different roles.



Baseline position

We then worked in groups to develop a baseline for Building Health Partnerships in Dudley. Taking in to account ratings from all groups, we positioned ourselves in relation to the following statements:

  • The CCG is meaningfully engaged with the community: 4 out of 10
  • There is trust and understanding between VCSE, CCG , Health and Wellbeing Board/the Council: 3 out of 10
  • Senior Staff show leadership in transforming health commissioning and delivery: 5 out of 10
  • VCSE is effectively engaged in health commissioning and delivery: 3 out of 10
  • There are opportunities to share learning and experience of effective approaches to cross sector health commissioning: 3 out of 10

We listened to short presentations from Paul Maubach (Chief Officer, Dudley CCG), Brendan Clifford (Assistant Director, Dudley MBC) and Andy Gray (Chief Officer, Dudley CVS) about the local picture from their perspectives.

Following this we were led through an activity to develop some potential objectives for our work over the coming months. Three themes bubbled up from a variety of ideas: bringing information sources together; engagement; and research, evaluation and impact of the VCSE.

Getting started – invitations

photo of a crowd of peopleHaving received the great news that Dudley had been selected as a learning site in the Building Health Partnerships programme, we then had the difficult task of putting together a short invitation list of people to be involved in the development sessions. It’s not easy to do this, as of course we wanted everyone to have the opportunity to be involved!

Dudley CVS, Dudley CCG and Dudley MBC were each asked to put forward between 5 and 10 names. Dudley CCG were asked to invite colleagues from across the NHS, and Dudley CVS identified a number of people from voluntary organisations. community groups and social enterprises. We tried to achieve a balance of organisations who have been commissioned or contracted to deliver services and a few who hadn’t. The who is involved page contains a full list of all invitees. Not everyone on the list has been able to get involved. Notes from the sessions include participant lists.